Most deliveries are done with a two-person delivery team & delivered to your room of choice (please see restrictions above). Installation can be arranged in some regions of the UK at an additional charge. Additional delivery charges may apply to the areas of Ireland and Scotland (Highlands etc.)
Deliveries tailored to customer requirements.
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UK mainland delivery within 3-15 working days or less, from payment confirmation, unless preordered.
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Orders must be completed in full, including mobile phone number, before we can dispatch any item; orders cannot be processed without all information required.
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All items are sent via dedicated courier, which is always a signature-required service.
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You will be contacted before delivery by our delivery partners so someone can be available to check and accept your item.
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Most deliveries are done by a specialist two-person team that will take them to the room of your choice. NB, it is the customer's sole responsibility to ensure they have measured adequately to ensure that goods ordered will be suitable in regard to getting to room of your choice. Failure to do so may incur costs.
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All deliveries are self-assembly unless assembly has been arranged. Please check all boxes before signing.
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If a failed delivery occurs, the courier company will have to re-warehouse and re-deliver the bed at a later convenient date. This will incur costs of £75 payable by the customer prior to redelivery.
Please note: All deliveries will be booked and confirmed before dispatch.
If you have any specific delivery requirements, please get in touch with us, and we will do our best to accommodate your needs.